

A customer refund request on complaint of credit card fraud/other unauthorized payment.Refund policy is not applied to the situations when customers are not satisfied with the invoice provided by the ecommerce platform or dissatisfied with the customer services provided by the ecommerce platform.

In this case, customer should contact our support team will reply you with 24 hours. Sometimes the arrival of this order confirmation email can be delayed due to delays caused by internet or system glitches, email spam settings, etc. Ordinarily, once an order has been placed, the license key will be displayed on order complete page ASAP and our ecommerce platform will automatically send an order confirmation email within 1 hour.


It is highly recommended that every customer read the product description and try the free or trial version before purchasing. Failure to read the product description and specification before purchasing and thus resulting in dissatisfaction with the product's function and/or results.With products featuring up to a 30-day money back guarantee, Hasleo generally does not refund or exchange products in the following circumstances. If a purchase exceeds the product's money-back-guarantee period, no refund will be given. It's because of this 'try-before-you-buy' system that Hasleo provides up to 30 days money back guarantee, refunds will be approved within this guarantee only under the accepted circumstances below. Most Hasleo software offer a free or trial version, so customers can 'test-drive' before purchasing and avoid buying the wrong product. Hasleo values every customer and works hard to provide customers with an enjoyable experience using Hasleo products and services.
